1. Q: What’s the main product in your company?A: Our Main product are: Electric hot plate, electric pizza pan, electric coal starter, electric grill pan, gas heater etc.
2. Q: about the H.S. Code?A: Electric hot plate, pizza pan, electric grill pan, electric coal starter: 8516609000
Gas heater: 7321110000
3. Q: How soon can we get a sample ?A: Normal and stocked goods only one day; others process sample need 2-7days.
4. Q: How long is your production lead time?A: It depends o product and order QTY. Normally, it takes us 30days for an order with MOQ QTY, our MOQ is 1000pcs/item
5. Q: Can our logo or company name to be printed on the products or package?A: Sure. Your logo or company name can be printed o your products and package by printing or stickers
6. Q: Do you provide OEM developing services?A: Yes, customer’s OEM is welcome，we have plenty experience in OEM developing.
7. Q: What format of the file do you need if I want to do my own design?A: For printing design, we need AI or PDF file for set up the print-plate. We will make mock-up photo and send you for print details approve, include color, size and position before batch printing.
8. Q: How many colors are available?A: We match color with pantone matching system. So you just send us the pantone color code you need, we will match the color accordingly or we will recommend some popular colors for your kindly reference.
9. Q: Which kinds of certificates do you have? A: Our products quality meet with CE CB GS RoHS ErP
10. Q: What is your payment term?A: Normally we accept payment term as T/T 30% deposit after order signed, and 70% balance against the copy of B/L. We also accept L/C at sight and pay ple.
11. Q: Can we use our own shipping agent?A: Yes, you can. We had cooperate with many forwarders. If you need, we can recommend some forwarders to you and you can compare the price and service.
12. Q: Our port of shipmet?A: Ningbo port, shanghai port, or other china ports.
13 Q: How can I arrive your factory?A: Our factory address is: No.121, Wanyu Road, 2nd industrial Block Zhiying Town, yongkang city, zhejiang province,China. Yiwu airport is the nearest airport. Or you can come by high speed rail to Yongkang directly. We warmly welcome clients to come to our factory for visit and cooperation.
